Conclusions
The submissions on behalf of the Appellants
In his Skeleton Argument, Mr Finnegan set out three grounds of appeal, as follows:
Ground One: The decision of the TRU to find that Robert Bell is without repute was disproportionate.
Ground Two: The decision of the TRU not to hold a public inquiry to consider the revocation of Bell Transport’s operator’s licence was wrong in law.
Ground Three: The decision of the TRU to revoke the operator’s licence of Bell Transport was disproportionate.
Mr Finnegan expanded on grounds one and three as follows:
‘Ground of Appeal One: The decision of the TRU to find that Robert Bell
is without repute was disproportionate.
The TRU found that Robert Bell was without repute due to “an apparent failure to respond to correspondence… and the apparent false statement made on the partnership’s application for a licence”.
Although the TRU had offered Robert Bell a public inquiry in relation to the revocation and loss of repute considerations, a request for such was not received by the TRU. As such, the sole trader operator’s licence was revoked on 06/09/21 along with a finding that Robert Bell is without repute.
It is submitted that this decision was disproportionate. Neither Robert Bell nor his sole trader licence have had any criminal or regulatory history. The reasons given by the TRU for why Robert Bell is without repute is his lack of response to TRU correspondence and his failure to surrender his sole trader licence.
These will be addressed in turn:
‘False statements’ – the TRU has misdirected itself in finding that false statements have apparently been made by Robert Bell. The fact that a statement had been made on the application for a new operator’s licence stating that the sole trader licence will be surrendered, was not a false statement at the time it was written. Taking the TRU’s point at its height, however, it can only be said that Robert Bell failed to observe an undertaking of the licence. A failure to adhere to an undertaking cannot automatically lead to a conclusion that an applicant has lied to the TRU.
‘Failure to respond’ – although some regulatory action is warranted for Robert Bell’s failure to respond, it cannot be held against Robert Bell to the extent which the TRU has. It is important to note that the Proposal To Revoke [PTR] letter to Robert Bell on 12/08/21, clearly stated that a lack of response from the operator would result in the licence being revoked. Robert Bell reasonably concluded that not responding to the TRU was indeed an option and in doing so would allow the TRU to take the course which he ultimately was content with, save for the decision on his repute.
It is, however, apparent from the TRU letters to Robert Bell in relation to the surrender of the sole trader licence that they did not make it clear that Robert Bell could lose his good repute. The main thrust of the letters speak to the revocation of the operator’s licence. For example, the PTR letter2 sets out the factors which indicate that the licence may be revoked (on discretionary grounds) or is to be revoked (on mandatory grounds). The issue of repute is found at the bottom of this list of factors. The appearance of not being of good repute is subordinate to a consideration of revocation. It is submitted that this ought to have been made much clearer and dealt with separately from (but also in addition to) the revocation factors.
Further, the TRU has gone beyond what is strictly necessary to ensure compliance with the statutory and regulatory regime. That the sole trader licence ought to have been revoked under Article 5(b) of Regulation 1071/2009 is beyond doubt. However, Regulation 5 of The Goods Vehicles (Qualifications of Operators) Regulations (Northern Ireland) 2012 states that the Department may have regard to any matter, but shall have regard to any information in its possession which goes to fitness. It appears that the TRU has not considered that Robert Bell:
had an unblemished regulatory record under the partnership licence;
had never been accused of issues going to road safety;
had never been accused of issues relating to fair competition; and
had no convictions whatsoever.
Although there has been a prima facie failure to adhere to a declaration, the TRU ought to have asked itself what mischief was being addressed by removing Robert Bell’s repute in addition to the revocation. As mentioned, the licence had remained dormant with no vehicles specified on it. The TRU considered that the simultaneous existence of the two operator’s licences raised issues relating to operating in the wrong entity. The opposite, however, is true. The commercial reality was that in 2017, the entity began operating as a partnership. The application for a partnership operator’s licence reflected this change. No longer was Robert Bell operating as a sole trader. The vehicles specified on the respective licences reflected this. That the sole trader licence was inactive rendered it being in a state of all-but surrendered. It is also important to note that perhaps the main reason for the revocation was under Article 5(b), a provision which deals exclusively with dormant operator licences.
It is axiomatic that each case turns on its own facts. However, the practice of the TRU and the OTC in dealing with instances of dormant operator’s licences has been to revoke the operator’s licence only, and not to find that the holder of that licence is without repute. The comparatively robust approach of the TRU in the instant case indicates that the decision was disproportionate – the failings here cannot be considered an undermining of the industry or conduct which is patently unacceptable.
…
Ground of Appeal Three: The decision of the TRU to revoke the operator’s licence of Bell Transport was disproportionate
Although the TRU had not applied its own Practice Guidance Documents in deciding on the instant case, it is submitted that the alleged misconduct of BellTransport calls for the matter to be considered as Moderate to Low according to Annex four.
The TRU has not considered the unblemished regulatory history of Bell Transport. It has also failed to consider the fact that the other partner in the business had not lost his repute either an operator or as a Transport Manager. As such, only one of two partners had lost their repute. The legislative and regulatory aims could easily have been satisfied by a request that Peter Bell applies for a sole trader licence, and, for example, Robert Bell removes himself as Transport Manager.’
Analysis
We begin with the appeal referenced UA-2023-000508 Robert Bell. The background to this appeal is set out in some detail above.
In summary:
The Appellant was requested to surrender his sole trader goods vehicle operator’s licence on the basis that he had not specified a vehicle on the licence for almost two years
He asked why he had to do so
He, in turn, was asked why the sole trader licence was still required when there had been a change of legal entity
When there was no further reply by the date specified in the correspondence to him, the Respondent sent a ‘Proposal to Revoke (‘PTR’) letter to the Appellant, itself dated 12 August 2021. The suggested basis for the proposed revocation was:
The Appellant had made or procured to be made a false statement of fact when he declared that his sole trader licence would be surrendered on the subsequent grant of an goods vehicle operator’s licence to a partnership which involved him as a partner
There had been a material change of circumstances since the licence had been issued, namely that there was a change in entity to a partnership
The Appellant no longer appeared to satisfy the requirement to have an effective and stable establishment as no vehicle had been specified on the licence for a period of close to two years
The Appellant no longer appeared to satisfy the requirement to be of good repute in view of the failure to respond to correspondence with the Department and the apparent false statement made on the partnership’s application for a licence
There was no reply to the PTR letter of 12 August 2021
In correspondence dated 6 September 2021, the Respondent revoked the Appellant’s sole trader licence. The grounds for revocation were parallel to those set out in the PTR letter of 12 August 2021
On 12 September 2021 an application to surrender the Appellant’s sole trader licence was received in the Department. By that stage a PTR had been sent to the partnership.
In his Skeleton Argument, Mr Finnegan argues that the ‘false statement’ ground for revocation in general and for loss of repute in particular should be ignored on the basis that a statement on the application for a new operator’s licence that the sole trader licence would be surrendered was not a false statement when it was written. Further, at its height, the omission on the part of the Appellant to surrender the licence could only amount to a failure to observe an undertaking on the licence.
We have noted that the Respondent has not provided any evidence to us to corroborate the submission that the Appellant had made or procured to be made a false statement of fact when he declared that his sole trader licence would be surrendered on the subsequent grant of a goods vehicle operator’s licence to a partnership which involved him as a partner. There is a robust basis to allow this aspect of the appeal to the extent that the Respondent argues that the failure to surrender the sole trader licence, after the making of a statement to that effect, renders the initial statement false, and goes to the conclusion that the Appellant no longer satisfies the requirement to be of good repute. If there is no evidence to support this aspect of loss of repute then the ‘false statement’ aspect of that ground should fall away. We have not forgotten that the burden of proof is on the Respondent – see paragraphs 52, 60 and 67-71 of the decision of the Court of Appeal for England and Wales in Muckit ((2005) EWCA Civ 1124).
If we did not know what was said about the surrender of the sole trader licence at the time of the making of the application for the licence for the partnership, we do know about what was said and done about the surrender of the sole trader licence in the period immediately prior to that.
We know that the Respondent made a formal request to the Appellant surrender the sole trader and, in response, the Appellant asked why he was required to do so. When he was asked, in response, why the sole trader licence was still required, given the change in the business entity, the Appellant did not reply within the specified date. This led to the issue of the PTR letter to which the Appellant, once again, did not reply.
The revocation letter was then issued. No request was received for the Department to review its decision, nor was an appeal submitted (within the prescribed time limits for making an appeal) against the decision to revoke the sole trader’s licence or against the grounds for that revocation. The appearance was that the Appellant had abandoned the sole trader licence.
An application to surrender the sole trader licence was received in the Department. We have no doubt that this action was prompted by the fact that, by that stage, the partnership had received a PTR letter.
In his Skeleton Argument, Mr Finnegan has submitted that the Appellant ‘… reasonably concluded that not responding to the TRU was indeed an option and in doing so would allow the TRU to take the course which he ultimately was content with, save for the decision on his repute.’
We are of the view that the Appellant’s attitude towards the regulatory requirements relevant to his holding a goods vehicle operator’s licence is redolent of ambivalence and indifference. It is clear that he could and should have taken advice from his partner about what he was being asked to do, its context and what might be an appropriate response. His failure to engage with the Respondent after being warned of the consequences of an omission to engage, merited a strong response. In paragraph 13 of his Skeleton Argument, Mr Finnegan has conceded that ‘That the sole trader licence ought to have been revoked … is beyond doubt.’ We agree with that concession.
It is the case, however, that revocation was not the end of the matter. The Respondent also decided that the Appellant could no longer satisfy the requirement to be of good repute. There were two evidential aspects to this conclusion. The first was the ‘false statement’ aspect. We have dealt with that above.
The second, and the only remaining aspect, was the failure to respond to correspondence with the Department. Did that merit a finding that the Appellant had lost his repute in addition to losing his licence? In paragraph 13 of his Skeleton Argument, Mr Finnegan notes that the Appellant:
Had an unblemished regulatory record under the partnership
Had never been a used of issues relating to road safety
Had never been accused of issues relating to unfair competition
Had no convictions whatsoever
In paragraph 14, Mr Finnegan observed that the sole trader licence had remained dormant with no vehicles specified on it. The change of business entity meant that the Appellant was no longer operating a a sole trader and the inactive status of the licence meant that ready for surrender.
In Crompton (T/a David Crompton Haulage) v. Department of Transport North Western Area [2003] EWCA Civ 64 (31 January 2003), the Court of Appeal for England and Wales said the following at paragraph 19(5):
“That brings us back to the 1995 Act, which also contains no definition of good repute, but it is noticeable that in schedule 3 the opening words of paragraph 1(2) dealing with a company are more restrictive than the opening words of paragraph 1(1) dealing with an individual. When a traffic commissioner is considering if an individual is of good repute he can have regard to “any matter”, but if he is considering a company he must confine himself to “all the material evidence”. The difference in wording is a little surprising but Parliament cannot have intended a traffic commissioner ever to have regard to immaterial evidence, so the conclusion must surely be that the schedule requires the traffic commissioner when considering alleged loss of repute to focus on matters relevant to the individual’s fitness to hold a licence, bearing in mind –
“(a) that an existing licence is a possession safeguarded by Article 1 of the First Protocol, and –
“(b) that if loss of repute is found the inevitable sanction is revocation, possibly followed by an application for a fresh licence which may or not be granted.”
“There must therefore be a relationship of proportionality between the finding and the sanction, and that relationship has a direct bearing on the approach to be adopted in any set of circumstances to the question of whether or not the individual has lost his repute.
“All of that seems to me to be in the end non-contentious.’
He added, at paragraphs 24 and 25:
‘Reading the decision of the Traffic Commissioner as a whole I cannot escape the conclusion that although she did initially ask herself whether the operators behaviour related to his fitness to hold a licence she then became more concerned with the unacceptability of the behaviour, and failed to give mature consideration to the question of whether that behaviour really did demonstrate for the purposes of section 27(1) a loss of good repute, bearing in mind the inevitable consequences of such a finding, and the need for proportionality. In saying that I am not suggesting that there was any need for the Traffic Commissioner expressly to refer to proportionality, or to anything other than the domestic legislation which was directly relevant, but the inappropriateness of her approach does seem to me to be most clearly demonstrated by her refusal to accept that by writing as he did to Miss Farr, and by apologising to the Traffic Commissioner herself, the operator had done enough to demonstrate that at any rate by 26th November 2001 he was once again a person of good repute.
The Transport Tribunal, having set out the facts and summarised the submissions made on behalf of the appellant, said that his solicitor "repeatedly referred to the loss of the appellant's good repute as too high a penalty or sanction, although he accepted the use of such terminology in the context of the jurisdiction and powers of Traffic Commissioners was inappropriate." The terminology may have been inappropriate, but no doubt it was used because of the approach adopted by the Traffic Commissioner, whose decision in part is reminiscent of a judgment in proceedings for contempt of court. I recognise, as did the Tribunal, that the Traffic Commissioner had the benefit of seeing the operator, but to my mind little now turns on that because the Traffic Commissioner made her conclusions clear. The Tribunal recognised that "her decision may be viewed as harsh” but does not seem to have asked itself why it should be viewed in that way. In my judgment the reason was that the approach adopted by the Traffic Commissioner faltered in the way that I have described. That was an error of law.’
We are of the view that the Head of the TRU’s approach to the question of repute in the instant case is equally flawed. No consideration was given to the positive aspects of the case, as was noted by Mr Finnegan. More significantly, no consideration was given to the proportionality of the sanction. To repeat what was said above, the Appellant adopted a careless and somewhat dismissive attitude to the regulatory requirements and the obligation to respond to the Department’s correspondence. In our view, the appropriate respond to those omissions was to revoke the Appellant’s goods vehicle operator’s licence, a sanction which the Appellant, through his representative, now accepts.
In our view, the decision to find that the Appellant no longer satisfied the requirement to be of good repute was wholly disproportionate and sufficiently so to render this aspect of the decision of the Head of the TRU to be ‘plainly wrong’.
We confirm that the substantive decision of the Head of the TRU to revoke the Appellant’s licence was correct and is upheld. We determine however, that there was no evidential basis to support the following ground:
‘Section 23(1)(d) that the licence-holder made, or procured to be made, a statement of fact that, whether to the licence-holder’s knowledge or not, was false, or a statement of expectation that has not been fulfilled; namely that you declared on the application for the partnership’s licence that your licence would be surrendered.’
Further, and more significantly, confirm that we have no hesitation in concluding that the decision of the Head of the TRU to decide that the Appellant no longer satisfied the requirement to be of good repute was plainly wrong.
We turn to the appeal referenced UA-2021-000275 Bell Transport.
We can deal with this appeal in short order. The basis for the revocation of the licence in this case was as follows:
‘Section 24(1)(a) as the licence holder no longer satisfies the requirement to be of good repute under the provisions of section 12A(2)(b) (as determined in accordance with regulations and Article 6 of the 2009 Regulation)’
The evidential basis for this ground was the determination by the Head of the TRU in the appeal referenced UA-2023-000508 Robert Bell that Mr Robert Bell, a partner in Bell Transport, no longer satisfied the requirement to be of good repute. Having found that the decision of the Head of the TRU to decide that the Robert Bell no longer satisfied the requirement to be of good repute was plainly wrong, then the basis for the revocation of the licence of Bell Transport falls away. Accordingly, the appeal is allowed.
We add that we took evidence from Mr Peter Bell about the nature and conduct of the Bell Transport business. Based on that evidence, we are wholly satisfied that there are no additional grounds on which revocation could be considered. That accords with the conclusion of the then Head of the TRU, in paragraph 19 of his determination staying the effect of the revocation decision, that:
‘Importantly, I have no specific concerns in relation of road safety or fair competition which would prevent my granting of a stay.’

Kenneth Mullan, Judge of the Upper Tribunal
8 February 2024
- Heading
- Section 1
- Proceedings before the Upper Tribunal
- Relevant legislative provisions
- Determination of applications for operators’ licences
- whether the requirements of sections 12B and 12C are satisfied; and
- the existing text of section 12B were renumbered subsection (1)
- that any undertaking recorded in the licence has not been fulfilled
- “Road transport offence” means—
- General principles on the operation of the Act and Regulations
- The proper approach on appeal to the Upper Tribunal
- Conclusions
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