[2024] UKUT 258 (AAC)

JB was in his late 30s; AW first worked with him in 2015; JB had mental illness, learning disability and physical disabilities; JB had complex needs and required personal care including feeding and bathing; he did not have “capacity”. JB struggled to sleep both day and night and would often scream. JB had communication difficulties; he could not verbally express his needs.