[2025] UKUT 283 (AAC)

This appeal concerns the procedure by which a licence holder submits a TM1 form for approval to the Office of the Traffic Commissioner (“OTC”). In December 2024 (the precise date is not known), operators received the following notification”:

“Changes become fully digital

You may remember messages that we have sent advising how the Office of the Traffic Commissioner is seeking to modernise by implementing a digital by default process for most of our services.

In September we moved towards this approach by making the continuation process digital. We are now mandating that all alterations to transport managers on an operator’s licence use the digital process already available within the Vehicle Operator Licencing (VOL) system.

This change will take effect from 31 January 2025. After this time the TM1 form will be withdrawn and no longer accepted, and all change must be made on the VOL system.

It is important you understand and act upon this advice”.