[2025] UKUT 308 (AAC)
Upper Tribunal Administrative Appeals Chamber

[2025] UKUT 308 (AAC)

Fecha: 17-Sep-2024

The outcome of the Appellant’s complaint about the School

The outcome of the Appellant’s complaint about the School

44.

On 10 May 2022, the School informed the Appellant of the decision of the stage 3 complaint panel (following a complaint hearing on 3 May 2022) convened to consider her formal complaint:

“…3. Impropriety and falsehoods by the Senior Leadership Team

…the evidence…did not support allegations against Ms Page of harassment – she was a very concerned parent on an area which is very important to her, and so was insistent. The School was slow to deliver information that Ms Page felt she needed and, while not every request for information by a parent can reasonably be met, in cases of such sensitivity, the Panel felt the School could have been more helpful…

… The Panel recognises that the lessons and lesson plans were still being developed when Ms Page requested them but also understands why on such a sensitive area, in particular where a parent has a right to withdraw a child, Ms Page wanted more information about what was being taught. Parents need to understand the limits on the School’s resources and the School needs to try to meet parents’ legitimate requests for information…