Clause 5.6
Clause 5.6
There can be no doubt, and it is not disputed by TCS, that the wording of Clause 5.6 is a clause which has the effect of making compliance with Clauses 5.1-5.3 a condition precedent and an entitlement to compensation under Clauses 7 or 8. It provides in plain language that DBS ‘shall not be liable to compensate [TCS] for Delays to which clauses 7 or 8 apply unless [TCS] has fulfilled its obligations set out in, and in accordance with, clauses 5.1, 5.2 and 5.3.’ This starting point was not disputed by Mr Cogley.
It is equally clear that the condition precedent regime applies only to DBS’s liability to compensate TCS for Delays, as defined. This has a number of implications. First, a failure to comply with the condition precedent does not impact upon TCS’s entitlement to what may be called generically ‘relief’ as described in Clause 7.2, namely (a) an extension of time equal to the Delay caused by that ‘AUTHORITY Cause’; (b) not being in breach of contract (or liable for resulting general damages) as a result of the failure to Achieve the relevant Milestone by its Milestone Date; and (c) having no liability for Delay Payments in respect of the relevant Milestone to the extent that the Delay results directly from the ‘AUTHORITY Cause’. In other words, non-compliance with the condition precedent does not preclude TCS from defending itself from DBS’s claims, whether for Delay Payments or for damages for breach of contract, provided it establishes that it ‘would have been able to Achieve the Milestone by its Milestone Date but has failed to do so as a result of an AUTHORITY Cause’ (as set out in Clause 7.1).
Non-compliance with the condition precedent regime may, however, preclude its own claims for compensation, subject to TCS’s point that any claim for damages, as opposed to contractual compensation, is also not caught by Clause 5.6. Whether a claim for general damages survives non-compliance with Clause 5.6 is a matter of construction. Mr Croall argues that the objective intention of the parties cannot have been that, having expressly provided for the payment of delay compensation in certain circumstances subject to certain requirements, TCS can circumvent the contractual regime simply by claiming damages for breaches of other terms of the Agreement. He relies upon Bikam OOD, Central Investment Group SA v Adria Cable S.a.r.l. [2012] EWHC 621 (Comm) at [37]-[38], in which Mr Justice Simon dealt with a counterclaim for misrepresentation which the claimant contended was an illegitimate means of getting around the parties’ agreement that claims were confined to breach of the seller’s warranties and by the terms of a clause limiting the amount of such claims. The Court rejected the defendant’s argument that the clause dealt with contractual claims and did not deal with misrepresentation. Simon J considered, in concluding that the defendant’s construction was ‘uncommercial’:
‘I recognise that a claim for negligent misrepresentation involves an allegation of fault and involves a different measure of damages, but it seems to me that a court should at least have in mind the contractual allocation of risk and reward when deciding whether the parties are to be taken to have intended that claims for misrepresentation based on the same facts as give rise to the claim for breach of warranty are to fall entirely outside the confined liability prescribed by the SPA.’
Set against this is the well known general principle that it requires clear and unequivocal words for a party to be considered to have given up a common law right which otherwise sits alongside contractual entitlements (Modern Engineering (Bristol) v Gilbert -Ash [1974] AC 689).
In the present case, I consider that TCS’s potential entitlement to claim both loss and expense pursuant to Clause 7.4 and general damages at common law for ‘Delays’ (as defined) are subject to compliance with the regime at Clauses 5.1 to 5.3. This is because:
the ordinary meaning of the language used in Clause 5.6 (‘liable to compensate [TCS] for Delays’) is wide and apt to cover both claims brought under and for breach of contract;
similarly, the broad phraseology of the words ‘…Delays to which clauses 7 and 8 apply…’ suggest that the key question in considering whether compliance with Clauses 5.1 to 5.3 is required in order to be entitled to compensation is whether (a) there has been a ‘Delay’; and (b) whether it is a ‘Delay’ to which Clauses 7 or 8 apply: namely one (put broadly) which is due to ‘AUTHORITY Cause’ (Clause 7) or due to both parties (Clause 8). This is in contrast to the sort of wording which, for example, linked in clear terms only the express right to loss and/or expense under Clause 7.4 and compliance with Clauses 5.1 and 5.3;
the purpose of a notice regime is to give an employer the opportunity to engage in the mitigation of delay, particularly delay which it knows it is going to be claimed has been caused by a matter for which the employer is to blame. In this context, a construction which requires a contractor to notify the employer only for the purposes of a contractual right to compensation, but allows the same claim on the same facts to be advanced at common law without having given notice is uncommercial. It also runs contrary to the risk and reward allocation set out expressly.
If, therefore, TCS fails to comply with Clauses 5.1 to 5.3, and subject to the further arguments it makes as to estoppel, TCS is not entitled to claim compensation, whether under Clause 7.4 or at common law, for ‘Delays’ it considers to have been caused or contributed to by an ‘AUTHORITY Cause’.
Finally, it should be noted that ‘Delays’ is defined by reference to the period of time by which the implementation or provision of the Services by reference to the Implementation Plan is delayed arising from a failure to Achieve a Milestone. In other words, critical delay. This means that claims for financial compensation for non-critical delay or disruption are not caught by the regime at Clauses 5 to 8. However, such claims would be for breach of contract, rather than as a consequence of ‘AUTHORITY Cause’. If Mr Cogley is right that the latter is wider than the former, it is only the more narrow claims which could be relied upon for claims brought outside the Clause 5-8 regime. This is an academic distinction where no part of TCS’s claimed quantum is allocated between (for example) costs caused by critical delays and those caused by non-critical activity delays or disruption.
- Heading
- CONTENTS
- IntroductiON
- The Factual Witnesses
- Expert Evidence
- Programming Experts
- Forensic Accounts
- The Parties Submissions
- Principles Applicable to Issues of Construction
- The Defendant’s Obligations and Responsibilities
- Clause 15
- Clause 9.5 which states
- Clause 14.5 of Schedule 2-6 which states
- The Delay and Notice Provisions
- Clause 7
- Conditions Precedent: Clauses 5 and 6
- Conditions Precedent: the authorities
- Clause 5.6
- Clause 6
- Clause 8
- Limitations of Liability
- A single or multiple caps?
- The Delay Damages cap under Clause 52.2.5
- Is TCS’s claim for loss of anticipated costs savings excluded by Clause 52?
- Compliance with Clause 5.3, Agreement and Estoppel Introduction
- Express Agreement
- Estoppel
- Introduction
- R1 B&B Delays
- Mr Britton’s First Analysis
- Mr Britton’s Second Analysis
- Conclusion on Mr Britton’s Analyses
- TCS’s submission based upon Mr Jardine’s analysis
- Responsibilities for Delay on the ‘Infrastructure’ Critical Path
- R1-D
- Compliance with Notice Provisions
- Analysis of Delays
- Up to August 2017
- From August 2017 to 19 September 2018
- Analysis
- Failed to confirm its desired functional scope of R1 Disclosure in relation to the Customer-to-Business portal and Accountable Officer’s Update Service functionality. Such confirmation was a prerequis
- Failed to make available an end-to-end test environment for the Interactive Voice Response system
- Failed to agree upon a data migration approach, without which the Claimant could not complete the build of a data migration environment so that anonymised data could be made available for testing
- Failed to ensure that relevant external stakeholders were available to participate in Final Systems Integration Testing
- Partial Termination
- TCS’s Claims
- Non-Manpower Costs
- Anticipated Cost Savings
- Summary of TCS’s Delay Claim Recovery
- DBS’s Claims
- Delay Payments
- R1-B&B Delay
- Disclosure Scotland Extension Costs – Item 1 of the Updated Schedule of Loss
- Loss of Anticipated Savings – Item 3 of the Updated Schedule of Loss
- R1-D Delay
- R0 Licence Costs – Item 4 of the Updated Schedule of Loss
- R0 Hosting and Infrastructure Costs - Item 5 of the Updated Schedule of Loss
- R0 Technology Refresh – Item 6 of the Updated Schedule of Loss
- R0 N-1 Sustainment Costs – Item 7 of the Updated Schedule of Loss
- R0 Maintenance Costs – Item 8 of the Updated Schedule of Loss
- Savings
- Introduction
- Quality-related Obligations
- Good Industry Practice and Defects
- Digital by Default Standards
- Section 71
- The Basics Portal
- Section 73
- The Barring Portal
- Section 75
- Section 76
- Barring Portal: Loss of productivity - Item 11 of the Updated Schedule of Loss
- LPF Portal
- Siebel Useability Issues
- Redaction
- Document naming, bundle creation and performance
- Adobe Licence (Item 20)
- Document Storage (Item 21)
- Other B1 Barring Quality Issues
- Scan on Demand
- Special Characters
- Letters
- Item 24 : Loss of Efficiency Claims arising out of R1 Barring Quality/Useability Issues
- N-1 Sustainment Costs
- Causation and Loss
- Exit/Service Transfer
- Identification of all services (3.2.2)
- Knowledge Transfer (3.2.6 and 3.2.7)
- Section 95
- Providing all documentation to a replacement contractor (3.2.1 and 3.2.10)
- The identification of all leases, maintenance agreement and support agreements in connection with the provision of the services (3.2.3)
- Providing any other information or assistance reasonably required by a replacement contractor (3.2.14)
- Causation and Loss
- The Security Incidents
- The Charges Variation Dispute Introduction
- Issue 1: How the amount of an ‘over-recovery of the Forecast Revenue’ (Clause 2.8.4) or ‘under-recovery of the Forecast Revenue’ (Clause 2.8.5) is to be measured
- Section 104
- Issue 4: How Clause 2.8.5 of Schedule 2-3 applied to Volume Based Service Charges in Service Year 5
- Issue 2: Whether the Predicted Volumes for Basics in Service Year 4 were 1,000,000 (TCS’s case) or 320,374 (DBS’s case)
- Conclusion on Volume Based Service Charge
- Conclusions
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